Petco Reviews and Complaints ^{All Reviews}

User comment:

2 days ago i did a partial (about half) water change in my 10 gal betta tank. I earlier this evening checked the levels. Everything is as it should be and i was ready too put my betta back in. I've been wanting to add tank mates so i researched for bettas and decided to get ghost shrimp and spotted cories. I get fish from a locally owned pet store, but they close early so i decided to go to petco . I got there and found the fish i was needing. It took forever (15 minutes) to get help. A man came to help me and asked what size tank i had, what fish i currently had, how often i change the water and when my last water change was. Once i told him my last water change was 2 days prior he said, " You can't add fish for 4 days after a water change". I told him it was a partial water change and that all the levels are right and I'm ready to buy. He refused to sell them to me. I left feeling humiliated. While 4 days is optimal, most online forums agree 2 days of water acclimation and water testing is sufficient. He just didn't want to help me. I won't be going back for any of my pet needs (I have a dog, cat and fish. Your loss petco.)

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