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Petco Complaint - $20 for next day shipping apparently means 3 days, and leads to fin rot - Tetra Whisper 20i Internal Power Filter and Pondcare Pond Salt
Petco Complaint

Petco Complaint

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$20 for next day shipping apparently means 3 days, and leads to fin rot - Tetra Whisper 20i Internal Power Filter and Pondcare Pond Salt


So I ordered this product late Thursday night when I discovered that my fish's tail was breaking in hopes of preventing him from getting fin rot, I drop $20 on next day shipping figuring it would be processed Friday and be here Saturday. But apparently next day shipping really means 3 day shipping. And because of the delay my fish ended up actually getting the fin rot I was trying to prevent. I could have saved my $20 at this point and just paid the $6 for normal shipping or even go out and get it if I knew the service and shipping would be this horrible. And when I tried to confront them about this problem with shipping they all but in words told me to just deal with it though I paid for next day and it certainly wasn't next day.

So if paying $20 for next day shipping and getting it 3 days later wasn't enough when I finally did get the package and opened it I found the box for the filter beaten up and damaged. I have yet to test the filter itself to see if its damaged but I can assure you I am never using either petco .com nor any petco service every again after all this.


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