Petco Complaint

Petco Complaint

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Negative Trainer - Training Services


During training session my 12 week old puppy was humped by another older dog (twice) where she yelped and cried leaving her with a scratch across her stomach.  The trainer (Christine) said my puppy was fine and it wasn't hurting her. Also saying my puppy had to learn she wasn't the boss and that behavior was acceptable from the other dog.  I told the trainer I didn't think it was ok but instead of respecting my wishes she became negative saying things like, I would never get a handle on my dog. Trainer was also distracted by people outside of the training area, talking to them and looking at dog pictures. I feel by paying for the classes we should have the trainers full attention. Bottom line is Petco has signs saying they offer POSITIVE pet training but that was not my experience.


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