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Petco Complaint - Worst grooming experience ever! - Grooming
Petco Complaint

Petco Complaint


SheenaW's Picture Reviewed by SheenaW

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Worst grooming experience ever! - Grooming


I took my do in at 11:30 am for a full service grooming appointment. After not receiving a phone call by 2:30 I called and the groomer Nancy said that she was next up. Confused, I asked her why isn't she finished after being there 3 hours. Her response was the phone has been ringing off the hook and she then says I'll get her on the table now and she'll be ready in 30 mins. I got there at 3 and she was still not done. I then witnessed her groom my pet and she was extremely rough and aggressive with my 9 yr old 8 lb maltese-shizu mix. I was horrified! Not only was she rough but she had shaved all her hair off leaving her uneven wand choppy all over. I could go on but long story short... after complaining she was very rude to me and her response was "I'll take care of it (the payment)" and stormed off. I WILL NEVER VISIT THIS GROOMING SALON AGAIN! Beware of Nancy if you decide to have your fur-baby groomed there.


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